Privacy Policy
Last updated: November 9, 2025
1. Introduction
Welcome to invoicing.pet ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service.
2. Information We Collect
We collect information that you provide directly to us:
- Account Information: Name, email address, and password when you create an account
- Business Information: Company name, address, tax ID, and branding details you provide
- Client Data: Information about your clients that you input (names, addresses, contact details)
- Invoice Data: Invoice details, line items, amounts, and time tracking records
- Usage Data: Information about how you interact with our service
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our service
- Generate invoices and track time as you request
- Create PDF documents with your branding
- Send you service-related notifications
- Respond to your comments and questions
- Protect against fraudulent or illegal activity
4. Data Storage and Security
Your data is stored securely in encrypted databases. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third-party vendors who help us operate our service (e.g., hosting, email delivery)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Export your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us through your account settings or email us directly.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal obligations.
8. Cookies and Tracking
We use essential cookies and similar technologies to maintain your session and provide functionality. We do not use tracking cookies for advertising purposes.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. International Users
Your information may be transferred to and processed in countries other than your own. By using our service, you consent to such transfers.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us through your account or visit our support page.